Shipping policy
Shipping Policy
Order Processing
Orders are processed Monday through Friday during normal business hours. Orders are typically processed within 1–3 business days after purchase.
Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Times
Once your order has been processed and shipped, estimated delivery times are:
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Standard Shipping: 3–7 business days
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Expedited Shipping: Available at checkout when offered
Delivery times may vary depending on your location, carrier delays, weather conditions, or other circumstances outside of our control.
Shipping Costs
Shipping costs are calculated at checkout based on the items purchased, shipping method selected, and delivery location.
Any available free shipping promotions will be displayed during checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your delivery.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided and the package cannot be delivered, additional shipping charges may apply.
Lost, Damaged, or Missing Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible so we can help resolve the issue.
The Detail Shoppe is not responsible for delays caused by shipping carriers, incorrect addresses, or circumstances outside of our control.
Local Pickup
Local pickup may be available at select The Detail Shoppe locations. Customers will be notified when their order is ready for pickup.